Saturday, December 24, 2005

Ask your Employer these Questions - Freshers

Herez an article by Ripul Kumar, Director, Kern Communications. Kern is a leading user research, usability testing, and usability consulting company in India. It's quite useful especially for freshers in the field of interaction design / usability.

Companies looking for freshers don't expect freshers to contribute from day one. They want bright freshers who can learn and can apply usability principles in projects later. So, show that you want to learn, want to experiment, and can ask questions. You also have to show that you are willing to do any kind of usability work that is given.

There are two types of companies that offer usability jobs in India - usability consulting companies and software companies. In India, you will may not find financial companies, insurance companies, call centers, or manufacturing companies offering usability jobs. So, which type of company would you choose? Ask all these questions...

1. Mentor
As a fresher, you would need a friend in a mentor to help you learn the ropes of usability.

a. How many years of usability experience your mentor has?

b. What is the type of usability experience does the mentor have? The wider and more project experience your mentor have, you will be productive quickly.

c. How accessible is your mentor?
Many organizations boast of best people in the field of usability. And, freshers fall for their credentials. However, these people are never accessible. You will never learn anything from them. They are as good as not being there. You need to find mentors that are accessible regularly. In some organizations you may find mentors who have relatively less experience but are very accessible - that's what you may want to look for.

2. Type of work
As a fresher, no company will risk putting you on bigger projects. They would rather start you with small projects and judge you periodically. But, many companies promise you with big projects in the beginning - dont fall for those promises.

Some companies will only make you perform "heuristic evaluations" for years. They will not let you do any other kind of work - no contextual inquiry, no design, no testing, no nothing. Usability consulting companies are good if you already have some years of usability experience and you want to broaden your experience. However, they may not be a right career choice while you are starting your career.

3. Access to development teams
A complete architect is the one who can visualize the building and can supervise the construction too. However, in Usability, most projects go out of usability person's hands after usability testing. You never get to see what problems are coming up because of design. You never get to juggle between technical difficulties and usability issues.

4. Remuneration
Good remuneration is good for you, however, if a company can offer you good learning at the beginning of your career, you can sacrifice remuneration. You will have ample opportunities to earn more - better you are at your job, better remuneration you can command later.

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2 Comments:

Blogger ripul said...

Rahul Bhai,

A little credit to me would go a long way.

Cheers,
- Ripul
Ask Your Employer these Questions - fresheres

12:32 AM  
Blogger Rahul said...

Hehe. Ofcourse, I will do that. Just for the info, the title of the post is linked to your site :)

Apologies.

12:41 AM  

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